HMRC has launched a new online PAYE service, which it says will give 35 million workers more control over their tax affairs.
The tax authority says the new service will make it simpler and easier to check and update their income, allowances, reliefs and expenses, and will be available via their Personal Tax Account or through the HMRC app.
This service forms part of HMRC’s Transformation Roadmap that sets out ambitious plans to become a digital-first organisation by 2030, with 90% of customer interactions taking place digitally.
HMRC says its plans to modernise the tax and customs system, introduce new AI technologies and work with third parties and intermediaries will make it easier for taxpayers, businesses and intermediaries to interact with it.
The digital-first approach will see HMRC automating tax wherever possible and offering new digital self-serve options across a number of tax regimes.
In addition, taxpayers liable for the High Income Child Benefit Charge (HICBC) will no longer have to register for self-assessment.
James Murray MP, Exchequer Secretary to the Treasury, said: ‘We are going further and faster to make HMRC fit for the 21st century, including delivering a simpler and easier system for all PAYE workers.
‘By 2030, taxpayers can expect a modern and innovative HMRC with cutting-edge AI, industry-leading customer service practices, and a laser focus on delivering taxpayer value for money by ensuring everyone pays their fair share.’
Internet link: HMRC press release
